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Upholstery & Frame Finishes:

Kirkhouse present finish options in a number of ways.

Online Digital copy is provided by upholstery mills / paint suppliers / stain suppliers. Physical swatches may be provided by post on request; this is recommended where colour selection is integral to your order.

Payment:

Payment with order by Credit Card, Debit Card, Bank Transfer or Cheque. We accept School Purchase orders for most orders, however bespoke products will require a deposit or payment in full prior to dispatch. Please note, a 3% charge applies to Credit Card transactions.

Delivery & Receipt of Goods:

Estimated delivery schedules are included in our Range pages. Should you require quick delivery, please contact Kirkhouse to check current schedules. Additional delivery charges may apply for some items, depending on the nature of your order.

Kirkhouse deliveries may be divided into two categories:

Delivery method 1: Custom Transport. Used for specialised goods which need greater care in transit, including rigid tables and wooden furniture.

Delivery method 2: Carrier (Third Party). Used for Quick Ship and small orders (typically fewer than 10 items).

Standard delivery is Kerbside only. Additional charges usually apply for additional handling / installation.

Goods should be inspected and signed for on delivery. Any damage should be noted on the drivers delivery notes and immediately reported to Kirkhouse.

Cancellation:

Once in manufacture, ordered Goods may not be cancelled. Goods ordered incorrectly will incur a cancelation charge.

Return of goods:

Items matching their description but deemed unsuitable by the end user, may be returned however a restocking charge of up to 60% and any associated collection carriage charges may apply. This is dependent upon the product so please check if you are unsure before ordering.

Guarantee:

Kirkhouse guarantee assumes normal use. Product guarantees are available on request and range from two to ten years.

Disclaimer:

Whilst every effort is made to represent prices, dimensions and other specifications correctly; all information within this web site is subject to change.

This is a privacy policy for Kirkhouse . We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address:

Kirkhouse is a trading name of Advanced Moulds Ltd. Registered Office: Units 12-16 Heads of the Valley Ind Est, Rhymney, Gwent NP22 5RL.

You may contact us by e-mail at info@kirkhouse.co.uk

You may call us at 01670 81 00 44

If you have a query about Privacy on the Kirkhouse site, please email the webmaster at info@kirkhouse.co.uk

Additional Information This policy is valid for 1000 weeks from the time that it is loaded by a client. Data Collection P3P policies declare the data they collect in groups (also referred to as "statements"). This policy contains 3 data groups. The data practices of each group will be explained separately.

Group "Basic information" We collect the following information:

Click-stream data HTTP protocol elements Search terms. This data will be used for the following purposes: Completion and support of the current activity. Web site and system administration. Research and development. This data will be used by ourselves and our agents. The following explanation is provided for why this data is collected: Data collected from all Web users: access logs, and search strings (if entered). Group "Cookies" At the user's option, we will collect the following data: HTTP cookies This data will be used for the following purposes: Research and development. One-time tailoring. This data will be used by ourselves and our agents. The following explanation is provided for why this data is collected: Cookies are used to track visitors to our site, so we can better understand what portions of our site best serve you. Group "Mailing registration" We collect the following information: Physical contact information Online contact information Demographic data Preference data This data will be used for the following purposes: Completion and support of the current activity. Contacting visitors for marketing of services or products. This data will be used by ourselves and our agents. In addition, the following types of entities will receive this information: Delivery services. The following explanation is provided for why this data is collected: This information is collected so that we can send you valuable and useful information which is relevant to your needs and interests. Cookies Cookies are a technology which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Our site makes use of cookies. Cookies are used for the following purposes: User targeting Research and development